Request a Withdrawal

At Veta Sapiens, your peace of mind is our priority.

While the standard legal requirement for online purchases is only 14 days, we gladly extend your right of withdrawal to 30 days from the day you receive your item. We want you to be completely satisfied with your choice!

Please note that to qualify for a full refund, the item must be unused and in its original, resaleable condition.To easily notify us, simply fill out and submit the digital Withdrawal Form below.

Alternatively, you can still contact us via email, post, or by using the standard form provided by the Swedish Consumer Agency (Konsumentverket).

Please note: Refusing to accept or collect a delivery does not constitute a valid exercise of your right of withdrawal.

Under EU law, you have the right to withdraw from your online purchase within 30 days. Please fill in the details below.

Order number *

Email address *

Your name *

Reason for withdrawal (optional)

Preferred contact method for confirmation *

Bank account (IBAN) for refund (optional) Leave empty to receive your refund via the original payment method. Fill in only if you paid by card, or if you want the refund sent to a different account.

Validating order...

You are withdrawing from order #

Submitting withdrawal...

✓

Withdrawal request submitted

Your withdrawal request has been submitted successfully. You will receive a confirmation email shortly with further instructions.

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